HOUSEKEEPING MANAGER

As Housekeeping Manager, you are responsible for the daily operational management of the

entire Housekeeping department within the resort, leading a team of approximately 40

employees and 5 supervisors. You ensure efficient staff planning, safeguard the quality of

cleaning and service processes, and create a clean, safe, and welcoming environment for both

guests and employees

With your strong leadership skills, attention to detail, and focus on continuous improvement,

you play a key role in delivering a consistent guest experience and supporting the ongoing

professionalization of our Housekeeping operations.

Lead and manage Housekeeping supervisors and indirectly oversee the full

Housekeeping team, including Housekeepers, Housemen, and Laundry staff.

Organize and coordinate daily housekeeping operations to ensure a clean, safe, and

welcoming environment for guests and employees.

Develop and manage staff schedules based on occupancy levels and operational

priorities to ensure efficient workforce deployment.

Monitor and safeguard housekeeping, hygiene, safety, and service standards through

regular inspections and quality checks.

Prepare departmental plans, manage budgets, and monitor productivity, costs, and

operational performance.

Analyze operational and financial results and implement improvements to enhance

efficiency and service quality.

Oversee procurement of housekeeping materials, guest supplies, linen, and external

services, ensuring effective stock control and supplier performance.

You are an experienced and results-driven manager with a passion for hospitality and quality.

You are able to connect people, optimize processes, and feel comfortable working in an

international and dynamic environment.

• You have 3-5 years of experience in a managerial position within Housekeeping.

• You know how to effectively optimize and implement work processes.

• You have a guest-oriented attitude and an eye for quality.

• You communicate clearly and know how to lead people in a connecting way.

• You have an affinity for working in an international environment.

• Experience working for a brand such as Hilton is an advantage.

Languages

Spanish and English: required

Papiamentu and Dutch: a plus

Availability

Willing to work a fixed schedule from Tuesday to Saturday